Refund and Returns Policy
We are completely committed to offering a high-quality IPTV service at the lowest price possible. If for any reason you feel that our products did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle money back guarantee for any cancellation request. In other words, you can get your money back for any purchase for the period you have not yet used.
Users can cancel request a refund for the rest of their subscription in just a few steps in their account dashboard.
HOW DOES IT WORK?
For Example, You buy a subscription for 12 Months for $59, you only use the IPTV for 7 Dyas and after that, you had a problem and you want to get a refund, in this case, we will deduct $29 and we will refund you $30.
We also strive to make sure our customers don’t get stuck or give up on the process. If you are having any issues at all please Open Ticket. We are a full-service provider and help with everything from ordering to installation.
REQUESTING A REFUND
Follow the steps below to get your refund request sent to us:
Contact Support Mail : Support@real-smart-iptv.com
You can also request cancellation by opening a support ticket.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Need help?
Contact us at {email} for questions related to refunds and returns.